Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By using the services of Portable Restroom Rentals in New Haven, CT, you agree to these terms.

Services Provided

Portable Restroom Rentals provides portable toilet and restroom rental services in New Haven and surrounding areas. Specific services, equipment, scheduling, and pricing are agreed upon at the time of booking.

Estimates and Quotes

Estimates are based on information you provide and an on-site assessment when needed. Final pricing may vary based on actual conditions, accessibility, scope, or required equipment.

Payment Terms

Payment is due as agreed at the time of booking unless other arrangements are made in writing. We accept major payment methods. Past-due balances may incur late fees as permitted by Connecticut law.

Customer Responsibilities

You agree to: provide accurate site information, ensure safe access for delivery and pickup, and identify any site-specific concerns or restrictions before service begins.

Cancellation Policy

Cancellations must be made at least 24 hours before scheduled service to avoid cancellation fees. Same-day cancellations may incur a service charge.

Liability

Portable Restroom Rentals is licensed and insured. Our liability is limited to the amount paid for the specific service in question. We are not liable for pre-existing site conditions, indirect damages, or issues outside our reasonable control.

Warranties

We provide services with reasonable care and skill. Specific warranties on equipment performance and servicing schedules are documented in your service agreement.

Changes to Terms

We may update these terms periodically. Continued use of our services constitutes acceptance of any changes.

Governing Law

These terms are governed by Connecticut law. Any disputes will be resolved in New Haven, CT courts.

Contact

Questions about these terms? Call Portable Restroom Rentals at (203) 285-3108 or visit us at 700 State St, New Haven, CT 06511.